
Irene Munoz Viamonte
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The app takes ages to connect to the robot, the mapping option is horribly long and tedious, and it is necessary to run the option more than once per room. The No-go zones are not respected. The robot is unable to charge itself, because after a while it switch itself off, so you have to manually switch it back on every 15-20 minutes. The product is good, as some other people are mentioning, does a good job, fast and efficient, but the app sucks big time.
3 people found this review helpful
Hello and thank you for your feedback. We will use your feedback to improve our application. If you need more information, please contact us at contactuk@tefal.com Kind regards Tefal Team

Juan Boy
V9.0.3 - Exploring takes a very long time. It is now getting halfway through a clean, stopping the vacuum motor, and just travelling around the house randomly. Starting a full clean, it only cleans one room and stops. There are many more issues too, as everyone is mentioning. These must be server side problem as going back to earlier versions of the app, it is the same. The whole thing is a joke. This is supposed to be a massive corporation. The app and robot are now absolutely useless.
2 people found this review helpful

Andreea Mitica
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The new app update makes the robot practically unusable. (Later edit) Now the app works again, but the robot still has major issues. I turn it "on" in normal mode (not boost) and by the time it finishes half if a room, loses progress and starts all over again. Seems like it loses the map. Then completely ignores forbidden areas and I find it stuck somewhere I have clearely drawn that it should not enter. Very disappointed, it's not reliable at all.
5 people found this review helpful
Hello Andreea and thank you for your feedback. We encountered a server-side incident affecting several robots models on November 28th. The situation has been resolved and we apologize for the inconvenience. Please contact us again if you encounter any new difficulties, we will do our best to help you. The Rowenta Team